EFFECTIVE COMMUNICATION SKILLS- MTD TRAINING

EFFECTIVE COMMUNICATION SKILLS-MTD TRAINING 

CONTENTS

EFFECTIVE COMMUNICATION SKILLS

PERSPECTIVES IN COMMUNICATION

ELEMENTS OF COMMUNICATION

COMMUNICATION STYLES

BASIC LEARNING SKILLS

EFFECTIVE WRITTEN COMMUNICATION

EFFECTIVE COMMUNICATION SKILLS

IMPORTANCE OF COMMUNICATION

Communication breakdowns result in barriers against your ability to develop both professionally and personally.

COMMUNICATION

Is the art and process of creating and sharing ideas .Effective communication depends on the richness of those ideas.

COMMUNICATION SKILLS

Communication skills are the tools that we use to remove the barriers to effective communication

COMMUNICATION PROCESS

Source

Massage

Encoding

Channel

Decoding

Receiver

Feedback

context

PERSPECTIVES IN COMMUNICATION

Language

Past experience

Prejudices

Feelings

environment

ELEMENTS OF COMMUNICATION

Face to face 

Body language

Tone of voice

Verbal communication

Physical communication

COMMUNICATION STYLES

Systematic

Directed

Spirited

considerate

BASIC LISTENING SKILLS

Self awareness

Active listening

Listening in difficult situations

EFFECTIVE WRITTEN COMMUNICATION

Put the main point first

Know your audience 

organize the message

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